Description: Sits down and looks back on his early days in SFA. He talks about how to get by on bad decisions, selecting clients, and being blamed for failures on the project.
- SFA being audited, being forced to look back on past projects
- Not being proactive about dealing with products and selecting clients
- Pressure on operational expenses, getting clients during Chinese New Year
- Dealing with stubborn clients in the early days of SFA
- Being blamed by a client for lack of progress
- Consequences of clients that don’t read proposals/contracts
- Cancelling a project before starting it, dealing with clients that request refunds
- Trusting your gut when doing big decisions
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