1. SFA has our best interests at heart.
Since we're based in Canada, the biggest ambiguity when dealing with any party in China is figuring out if we can trust them, or if they will take our money and run. Working with SFA helps relieve this stress and uncertainty, as I know they go into any negotiations with our best interests at heart.
2. They speak the language.
This is so critical, as we've had several experiences where we thought something was understood by the factory, but it turned out to be lost in translation.
3. Things get done twice as fast.
Being based in China means that SFA can visit factories and enforce timelines on our behalf, and eliminate any of the typical delays caused by different timezones and laggy skype calls. This means quicker and less costly development cycles for us.
In short, SFA has saved us time, while simultaneously removing a lot of the typical risks involved with setting up a remote supply chain in China. I would highly recommend them to anyone who is looking to do business there.
Before coming across Source Find Asia, we would struggle because of the language barrier, long communication turnarounds and lack of trust stemming from having to communicate remotely. Once Mike and Rico started consulting on our project, all of that changed.
With their industry experience and feet on the ground, they were consistently able to have a good feel of the quality of manufacturer they were vetting. They were also able to understand our requirements and communicate that to the supplier much more effectively than we ever could.
The depth of their support went beyond what we have experienced in the past. On top of that, they were very proactive when needed, which saved us a lot of time. I cannot recommend them enough and believe that the cost of their services was priced fairly.
Developing our own product from scratch in China turned out to be more challenging than we initially expected. We’d tried doing it ourselves and always ended up struggling with finding the right suppliers or communicating our needs, which cost us a lot of wasted time and money in the process. But after a friend introduced us to Source Find Asia, we really started to gain traction.
They’ve helped us tremendously by vetting factories and choosing the ones that were actually able to make our product and meet the quality standards we were after. Their QC reports were absolutely above my own expectations and the SFA team has really taken measures to make sure the finished products were 100% what we wanted.